Wednesday, March 6, 2013

REACTION PAPER: FOCO Class

The Five-Star Experience






(FAIL  ENGLISH. I Know. doing this While I'm half awake. -___-)




I. Summary of Learning:
In Alabang, the first ever five-star hotel there is Bellevue Manila Hotel which is the place where we had a tour. It was awesome because the seminar is held in their ballroom function room. It’s not that big with what I expected it to be. Then, the assistant manager named Kaye Garcia started to tell all about Bellevue and she explained that their ballroom is bigger if they didn’t have to divide it by the divider. Now, that was amazing and cool.

In technical terms, I’ve noticed that what we’re learning in school is what they are discussing too. The speakers were great. They are likely about 3-4 speakers. The first is the assistant manager of Bellevue which I mentioned above. Secondly, Lester is the speaker for purchasing and he is their purchasing manager. Next is, Rodelle Ortega their Housekeeping Manager with Arnold whom showed us the proper way of fixing or doing the bed. Like in our housekeeping, they are just the same. However, they added a duvet and duvet cover. Lastly, Vic Malatao is their Food and Beverage Manager. He is with Adrian the bartender that day. He showed some moves, and made a mojito drink.

For my Professional and Personal observation, Bellevue Manila is one of the finest hotels that I’ve been to. First thing I remembered about tours are — well, it will be boring like other seminars I've been to. But, this one is different. It changed my negative perspective to a positive one. We stayed at Bellevue's Tower Wing, the new wing adjacent to the old one connected and accessible through the lower floors(or the lobby) Upon arrival we were greeted by a helpful doorman, accommodated by the front desk's cheerful receptionists, and brought to our room by a nice bellhop. Like most good hotels, one has to use the magnetic room cardkey to activate the elevator in order to access room floors, which are added security for us! We arrived at the 14th floor in a jiffy, now that's speed! The standard deluxe room we had was actually beyond our expectations, clean smelling pristine white beddings and 4 microfibre pillows! To top it off, we also get to use a flat screen tv! Notably, the free wife access in our room was good! Two thumbs up for that! However, we left the room and started to see if our other classmate have the same size beds, we activate  the room centralized aircon then when we came back our room is exactly cold what we expect it to be. The toilet was noteworthy too, luxurious looking and feel, with a glass encased shower area, separate tub, and a wall-hung water closet with a working bidet. Great hygiene, the toilet was well kept by the cleaners. The towels were clean, soft and odorless, really spared us the icky feeling of using things not our own. Breakfast and dinner buffet at the ballroom located at the second floor main wing was memorable, good service by friendly staff, well planned and prepared scrumptious dishes to whet any appetite and delight the most discriminating palates. What more can we ask for? "Value for your money" are the words that could best describe the hotel. We look forward to staying again at the Bellevue in the near future with my friends and family. Before I forget, after the long seminars, we had a gala night! Cool chaperone professors and awesome Bellevue staff who danced the Harlem shake too as well as per section representative; it is one full fun night I tell you! The day after that is where we tour to B Hotel, which is, a sister company of Bellevue Manila. They also have smiling and hospitable staff that will greet you from the point you step in their hotel lobby.

II. Conclusion and Recommendation:
Over all tour is great. I am satisfied for what I’ve paid for. Worth my time to spent. However, the call time is early and we started travelling after an hour or so. Everyone is approachable and hospitable and students were delighted by everything we've seen. For me, it is one memorable tour for all of us.

III. Picture with Caption:




                I chose this picture because it is so memorable. At the upper left you can see that my friends took a picture of all of us; I can still recall how I can easily adapt their craziness and love plus at the upper right, you can see we took a picture in Bellevue Manila Hotel’s Business Center. At the middle part, almost HO8205 is there; It reminds me of my high school days where everyone is friends with each other. Bottom left, you can see Jaymee, Lynn they are my room buddies that night. They are easily to get along with too, it was fun! In the bottom middle part, you can see our tour guide. Her name is ate May. She was cheerful, kind, and very approachable. Bottom right part, you can see our new friend, Brenda. She is from other section which we get along easily just because she’s very nice.

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